Welcome to Heartland Music Together! Click the links below or scroll down to read our policies. Please feel free to call or email at any time if you have questions.
How to contact us
Miriam Klein, Director
Office number: 502-491-3131
Cell number: 502-558-0345
Send Miriam an email
Miriam says: Because I have a home office, feel free to call me in the evenings at my office number. I’m comfortable with calls until 9:00 pm - sometimes it’s easier to make a call after children are asleep. You can also reach me on my cell phone, which is the best number to use before class, and you can call as early as 7:30 am.
Karen Ephyria, registered teacher and administrative assistant
Send Karen an email
Lorna Dries,registered teacher
Send Lorna an email
Alisa Jones, registered teacher
Send Alisa an email
Who to contact about:
- Scheduling a makeup: if possible, please use the makeup scheduler. If you need to call to schedule a makeup, please contact Miriam.
- Questions about class dynamics or about what we’re doing in class: Talk to your teacher first, but feel free to contact Miriam at any time with questions, concerns, feedback, etc.
- Registration and/or payment questions: Contact Miriam or Karen
- Questions about schedules or particular dates: Ask any of us, or check on the website.
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Class schedules and locations
For the most current class schedules, visit the Calendar page. If you've missed a class, please use the makeup scheduler or call in advance to schedule a make-up.
You can find directions to any of our class locations (including map links and phone numbers) with this locations link.
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Make-ups and missed classes
If you need to miss a class for any reason, you’re welcome to make it up that week or later in the session. However, you MUST arrange your make-up in advance; please don’t just drop in to a class! It can be difficult for teachers to have unexpected faces in class, and classes can get very crowded if too many families drop in at the last minute. If you need to schedule a makeup at the last minute, you can call Miriam or your class teacher – but we can’t guarantee that openings will be available on short notice. Miriam is most easily reached in the morning at her cell number (502-558-0345).
Click here to schedule a make-up class
We generally schedule a week of extra make-up/demo classes at the end of each semester. This is a great time to make up a missed class or bring a friend to check out the fun. If space permits, you’re welcome to attend during that week even if you haven't missed a previous class.
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Weather closing policy
Weekday morning classes: If Jefferson County Public Schools cancel classes due to weather, then our Music Together® classes will be canceled, as well. If JCPS has a delayed start, we’ll probably have classes; we'll make a decision based on the weather in the morning, and we'll post messages on the website, on Facebook, on our office voice mail (502-491-3131), and if time permits we'll send out an email message, as well. Feel free to call if you have questions about whether a class will run.
Saturday and evening classes: we'll make our best decision about closings based on whether there are large-scale closings in the city, and we’ll post the information as described above.
If we cancel classes, we’ll add extras at the end of the session to ensure a complete semester.
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Holidays and public school breaks
If our session runs through a national holiday or public school break, we typically have classes as usual. If you have an older child who is off from school on these dates, they’re welcome to join us in class. (We love to see our “graduates,” who are now in preschool or elementary school!) Please let us know in advance who to expect.
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Community directory – new online format!
Every few semesters we like to issue a Heartland Music Together community directory to help families contact each other for play dates and fun outside of class. In the interest of efficiency and saving resources, we’ve initiated an online version of our community directory.
Participation in the directory is entirely optional and you can choose how much information you want to share. In the first few of weeks of class, we’ll hand out paper directory invitations and send out an email directory invitation. To participate in the directory, simply fill out the directory form in class or reply to the email. We’ll assemble the information and post it on a secure page of our website. You can change your online listing at any time.
To access our community directory online, you will need an account. If you didn't create an account when you registered, you can still create one to access the directory. Once your account is created, you’ll be able to access our community directory and any additional parent resources at any time, as long as you’re a part of our Heartland community. If you prefer a paper format for your directory, just let us know and we’ll print one out for you upon request.
If you’ve participated in our directory within the past year, you don’t need to fill out the form again unless you want to change your listing. Because this is an evolving document (and we’re only human!), there may be missing/incorrect information. Please let us know if we have incorrect data or if you’re not listed as requested.
View our community directory (account is required)
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Payments
Unless you make an arrangement with us in advance, payment is required prior to the start of classes. We can't guarantee your place in class unless we have a payment or a payment arrangement. We welcome split payments and other financial solutions to help you manage your budget. Please ask!
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Withdrawals and refunds
We make schedule and financial decisions based on the information we have at the start of classes, and when people withdraw after the start of classes, this can cause us some financial consequences as well as scheduling headaches. Our withdrawal policy reflects this reality.
Withdrawals prior to the start of class: full credit or refund. If you got your family materials in advance, you must return them in good condition for a complete refund. Otherwise, a materials cost of $40 is applied to your credit or refund.
Withdrawals during the first three weeks of class: Prorated credit or refund, less a materials fee of $40.
After the third week of classes, no refunds are given. However, if you have special circumstances, please let us know right away. We’ll do our best to honor your needs as well as ours.
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Visitors in class
You’re welcome to invite your friends to join us in class at any time. We love sharing the Music Together experience with friends – it’s been one of the biggest factors in our growth over the years. We ask only that you schedule friends’ visits with us in advance, so we won’t have too many new faces in class at one time. There’s no charge for local visitors – we love to have them! If you’re bringing non-local friends or relatives, we’d appreciate a $10 donation to our scholarship fund on their behalf. (This is a donation, not an obligation!). Please schedule your friend's visit with our
demo scheduler so we can manage class numbers.
Remember, if a friend enrolls and mentions your name as a referral, both of you get a $10 discount off your tuition for one semester. The referred family must be a NEW enrollment, not currently or previously enrolled.
More information about our friendship discount
Note – If you’re caring for a non-enrolled child, you’re welcome to bring them for up to two visits. If they will be visiting for more than two classes, we request a donation to the scholarship fund on their behalf. Alternatively, we might consider enrolling children who are frequent visitors.
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Privacy
Heartland Music Together respects your privacy and will never share, sell, or rent your personal information with third parties for their promotional use. Your email and mailing addresses will be shared only with our licensor Music Together LLC for educational and quality assurance purposes.
Music Together LLC sends enrolled families an informative e-newsletter four times per year. If you do not wish to receive the e-newsletter, please let us know. Music Together respects your privacy and will never share or sell your email address to anyone else. If you prefer not to receive the e-newsletter, you may unsubscribe via
www.musictogether.com/subscriptions.
You're welcome to take photos of your child in class (though we prefer that you spend class time engaging with your child!). Please respect the privacy of others in the class. If you plan to take photos that include the group, please check in advance to make sure people are comfortable having themselves or their children photographed. This is especially important if you plan to post these images using social media.
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Thank you!
Thank you for choosing Heartland Music Together as your child’s music program. We strive to create the best music program that we can, one which enriches the lives of children and adults. Your choice to join us in class is what makes our Heartland Music Together community possible. Please let me know any way we can improve this program to serve you best. So, happy music-making – we’re looking forward to seeing you in class!
Miriam Klein, Director
